The HR Whisperer

Rehabilitating organizations by developing talent
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Archive for the ‘Organization Development’

HR – Florida Style!

August 26, 2010 By: HR Whisperer Category: Organization Development

Register now!I’m getting ready to attend the 2010 HR Florida State Conference & Expo in Orlando, which starts Monday, August 30th.  If you want to join me, head over to www.hrflorida.org to register.  State conference director Carol McDaniel (@carolmacd) has worked hard to ensure that this year’s conference will be a  crowd pleaser and attendance breaker.

Just one of the interesting items that the conference is headlining is social media.  In addition to extensively using social media to plug the conference, the team arranged for a blogger panel to discuss HR and social media and will be hosting the Voice of HR and HR Happy Hour in the Expo Hall.  Some of the folks you’ll get to meet and greet include Mike VanDervort from  the Human Race Horses, Steve Boese from Steve’s HR Technology, Trish McFarlane from HR Ringleader and Women of HR, Franny Oxford from Franny Oxford’s Do the Work, Mark Stelzner from Inflexion Point, and William Tincup from That’s All You Had to Say.

There’s going to be an HR student-focused event – the HR Road Trip – with special guest Brett Farmiloe, author and founder of Pursue the Passion.

There’s going to be keynotes from actor and author Henry Winkler, former SHRM chief operating officer China Miner Gorman and author Robin Koval.

There’s going to be over 100 concurrent sessions to choose from.

There’s also going to be a Monster Tweetup (yes, pun intended!).

Okay, I know. I’m giving shameless plugs to HR Florida and the conference.  But I want you to attend the conference and when you do, make the most of your experience there. 

This is an unprecedented opportunity to be at the leading edge of HR.  So…..

Engage in the dialogue that will be taking place throughout the conference.  Listen to what HR practitioners of all functions, levels, specialties, etc. have to say about what’s happening now and what needs to happen in the future.  Push back when something said doesn’t seem right.  Ask questions; seek answers.  Get some new ideas and bring them back.

Be a true HR pro – get involved in shaping the next generation of HR.  That’s what I plan to do.

See you at the conference!

Going Out on a Limb, Here

July 07, 2010 By: HR Whisperer Category: Motivation, Organization Development, Strategic HR

Photo courtesy of Emma's Teashop for Old Ladies

Didn’t get to go to the SHRM annual conference in San Diego this year (or any year for that matter), so I took it upon myself to try to read as much as I could about all the conference doings and such.  After my bazillionth blog, it hit me.  A LOT of these fine folks are saying similar things. 

 And I kinda got pissed off.

 You know, I’m going to go out on a limb here and respond to all the Bloggers, Tweeters, SHRMers, etc. that are saying that, for HR to be effective, it must hear from its practitioners in the field – not from the consultants, academics, etc. who have been populating the national, state and local HR and related conferences around the country and probably around the world.  Such as from:

 Tim Sackett from Fistful of Talent, “When I was preparing to go to SHRM and deciding on what sessions to attend – my very first impression was “seems like I’ve been here and done this before”  – my next impression was “why does 90% of presenters have either consultant or speaker as their title?  Where have all the real HR Pros gone?”

 Ben Eubanks from Upstart HR, “Some of the sessions I went to were wonderful, and I took a lot of notes (and even wrote about some, too). Others didn’t turn out so well. I went to two or three sessions where the speaker read off of slides or just didn’t hit the topic the session was supposed to be about. That’s fine, when that happened I just left or started talking to someone in the crowd. I did my best not to waste any time during the event…”

 Another comment from Ben, “One of the most profound statements I’ve ever heard from Eric was this: move up, not out. So many amazing HR pros eventually take off and leave the profession instead of continually climbing to be Directors, VPs, and Chief HR Officers. We need more great people to ascend to those positions instead of leaving them to the people with seniority by default (even if they don’t have the skills or passion to be great at it)…”.

 Michael VanDervort from The Human Race Horses, “My big learning was really just a verification of what is an old discussion – HR needs to reinvent itself, and it is the practitioners who need to make that happen through aggressively transforming the way we think and work…”

 Mark Stelzner from Inflexion Point, “Second, I was sadly disappointed by the attendee reaction to a keynote featuring a panel of HR leaders, including Google, Northrop Grumman, Kaiser Permanente and Deutsche Bank. SHRM’s membership is generally not comprised of the senior-most HR professionals from the world’s largest firms, so when they actually take the time to show up, share best practices and offer advice, you damn well better pay attention. Attendees swarmed from the session, first in 2’s and 3’s and then by the dozens. Are you there to listen to Steve Forbes and Al Gore or should you perhaps learn from those who have theoretically arrived at your career destination? And if you did walk out early, you missed a gem from Deutsche Bank’s Conrad Venter when he predicated that HR will be obsolete in ten years if we stay on our current course…”.

Kathy Rapp from Fistful of Talent, “When people ponder the future of HR or ask, “What’s wrong with HR?!” it’s my belief we don’t have enough HR pros who possess the attitude of “Give ME the ball or I want to win the game.”  If there were, we’d have more HR practitioners teaching at SHRM conferences and sharing their own personal stories of achievement and beating the odds.  We’d have more HR folks who move into top leadership roles in their companies outside of HR vs. those non-HR executives who “land” in HR to finish out their careers.  Frankly, we’d have more students coming out of college wanting a job in HR because of the opportunity to build successful business careers and make a better than average living…”

 And, Charlie Judy from HR Fishbowl, “Much of what I see today seems oriented too much toward developing pansy HR subject matter experts and not focused enough on injecting the HR professional pipeline with people who are Ninjas in navigating workplace complexities, sorting through emotional dynamics, acting with agility, and thinking critically.  Without that stuff, you’re just a commodity; after all, anyone can learn to manage a benefit plan…sorry.  If as a profession we are really committed to making HR more crucial to an organization’s value stream, I think we should see stuff like this in the syllabus…”

 What’s the common thread here, people? 

What I interpret is that HR has to change.  No ands, ifs or buts about it.  And I am totally up and down with that.  But change is NOT going to come from the folks who have been doing the same things year after year after year – the HR generalists and practitioners slogging along, waiting until retirement. 

You know, the ones who run to the conference expo hall for all the free swag. 

The ones who leave when senior HR leaders do participate and try to help start the transformation.

Makes me mad as hell.

Here’s the thing – I have consultant and speaker in my title – and guess what?  I was still am an HR practitioner and OD specialist.  As a consultant I get to go into a lot of different organizations and see what’s happening at the macro and micro levels.  As a speaker, I get to share ideas –in an interesting and engaging way – that hopefully serve to inspire and get people to start thinking and doing things a bit differently. 

That is what a teacher is,  you know.  Someone who is focusing on the future and hopefully opening new minds to new ideas.

So, that is what I take from all these comments.  We don’t just need practitioners to share their thinking; we need new minds, new ideas, and new ways of doing things – no matter where they may be.  And that is going to take some serious shaking up and shaping of up of HR.   It’s time.

That’s why I love reading the comments and blogs – new minds, new thinking, new ways.

Makes me aim to misbehave.

Aim to Misbehave

June 12, 2010 By: HR Whisperer Category: Creativity, Leadership, Organization Development

How many companies can create excitement about a new product like Apple does? Once again, with the advent of the iPad they are in the lead when it comes to creative disruption. Creative disruption is when a person creates something or solves a problem that transforms. Nintendo also did it with its Wii console. Did you know that one of the fastest growing markets for the Wii is nursing homes where residents can get exercise and be entertained at the same time? Wow, who knew?

Disruptive leadership is a concept that is rapidly gaining ground in the new millennia – leaders create problems that must be solved. The solving of the problem serves as the catalyst for the organization to create change, whether that change is a new product, new service, or just a new way of doing things. When an organization has to solve a problem, it can provoke the necessary motivation to make a huge leap in innovation.

It can be hard for a leader to create problems. It’s counterintuitive when you think that most of us are taught from an early age to either fix a problem quickly or find a way to get rid of it. A study on NPR a few months ago noted that in a classroom, kids with disruptive behavior have more influence than the kids who behaved. If you took out the behaving kids from the class, it made no difference to the learning environment, but if you took out the kids who were disruptive it made the class unstable in a negative way.

But we teach kids to behave and we do the same thing at work – teach people to behave by solving problems we want them to solve.

As a leader, who do you look for in the next generation of leadership? The person who behaves or the person who disrupts?

True disruptive leadership comes from learning continuously and managing chaos. While change can be chaotic and distressing to some, if an organization and its people do not evolve, that stagnation can be fatal. Apple realized it when Pat Scully kicked out Steve Jobs and they later had to bring Jobs back in resurrect the company.

Sometimes it’s better to be disruptive than to behave.

So, how to begin to think like a disruptive leader? There is a wonderful case study in Forbes magazine about P&G’s invention of Align, an over-the-counter probiotic supplement. Check it out here. In the article ,chief technology officer Bruce Brown offers the following words of wisdom for those wishing to become disruptive leaders. He says:

Be a coach, not a gatekeeper. Don’t just say yes or no – work along side your team to help them solve the problems the encounter.

Embrace uncertainty. There are innumerable opportunities for creative disruption. Disruptive opportunities are characterized by high levels of assumption and low levels of knowledge.

Learn to trust your judgment. Your gut is based on past experience and intuition. Making decisions based on only hard data might be a mistake.

Change your mind. Stop meetings midstream to get new people in the room to change the dynamics and the thinking.

Problems are opportunities to misbehave. Your mindset will determine how clearly you see what is in front of you.  Problem…or opportunity?